You'll have until Friday at 6pm CST each week to send your reservation request for the upcoming week via Whatsapp to your Language Concierge at this number: +52 1 951 236 1669

In case we don't get your schedule submitted by Friday afternoon, you'll be given the available times after Monday. Late scheduling might mean not being able to fit you in our calendars. So, we kindly ask you to schedule on time.

Making your reservations on time and keeping them is essential to our weekly planning.

Scheduling

For Deep Dive Workshops : You’ll have 30 days to finish up your package and a 5 business-day grace period to reschedule missed lessons.

For Rapid Fluency Boost packages: You’ll have 60 days to finish up your package and a 15 business-day grace period to reschedule missed lessons.

For Intensive Language Learning packages: You’ll have 120 days to finish up your package and a 10 business-day grace period to reschedule missed lessons.

We strongly suggest that you try to reschedule your canceled lesson within that same week.

You’ll have 4 hours before your class to cancel without charge.

For Vibrant Spanish closed dates like holidays or vacation periods, your cut-off date will be automatically extended.

In -the unusual- case we cancel your lesson, we will not deduct it from your package, we will reschedule your lesson within that same week or within the grace period. In case the student has used up their grace period, we will make that hour valid for the upcoming block.

These terms have the sole purpose of encouraging our students to be constant. Practice makes perfect and to be consistent is key to becoming bilingual. We do need our students to prioritize their learning and to get committed if they truly want to learn the language.

Package expiration

Payments have to be made in advance. If we do not receive a payment confirmation, you won’t be able to start your block.

Please forward your payment confirmation to your Language Concierge at kari@vibrantspanish.com

We kindly ask you to include Wise / bank fees to your payment.

No refunds will be processed.

Payments

For every enrolled referral, you will receive complimentary lessons depending on the package the referral chooses:

When choosing a Deep Dive Workshop, you’ll receive 2 complimentary lessons.

When choosing the Rapid Fluency Boost package, you’ll receive 5 complimentary lessons.

When choosing the Intensive Language Learning package, you’ll receive 8 complimentary lessons.

For every signed up Haute Culture Retreat or Haute Spanish Immersion referral, you will receive a 10% discount on your next retreat.

Referrals